Change Email Client IMAP/SMTP from Plain to SSL Print

To change / update your email client to use SSL, refer to the guidelines below for your device:

iPhone (iOS)

Android

Outlook / Mail Client

Important Notes:

• Port Numbers: Ensure you use the correct port numbers for SSL:

  • IMAP: 993

  • POP3: 995

  • SMTP: 465

• Authentication: Make sure your username and password are correct.

• Server Names: 

  • Incoming Mail Server Hostname (IMAP): imap.whitebean.io
  • Incoming Mail Server Hostname (POP3): pop.whitebean.io
  • Outgoing Mail Server Hostname: smtp.whitebean.io

iPhone (iOS)

1. Open Settings:

   • Go to the Settings app on your iPhone.

2. Navigate to Mail:

   • Scroll down and tap Mail.

3. Select Accounts:

   • Tap Accounts.

4. Choose Your Email Account:

   • Select the email account you want to update.

5. Edit Server Settings:

   • Tap on the email address at the top to access account settings.

   • Scroll down to Incoming Mail Server and Outgoing Mail Server.

6. Update to SSL:

   • Under Incoming Mail Server, tap Advanced.

     • Ensure Use SSL is turned on.

     • Change the Server Port to 993 (for IMAP) or 995 (for POP3).

     • Set the Incoming Mail Server Hostname to imap.whitebean.io (IMAP) / pop.whitebean.io (POP3)

   • Under Outgoing Mail Server, tap SMTP and select the primary server.

     • Ensure Use SSL is turned on.

     • Change the Server Port to 465.

     • Set the Outgoing Mail Server Hostname to smtp.whitebean.io

7. Save Changes:

   • Tap Done or Save to apply the changes.

Android

1. Open Email App:

   • Open the default email app or the app you use for your email account.

2. Go to Account Settings:

   • Tap the Menu (three lines or dots) and select Settings.

3. Select Your Email Account:

   • Tap on the email account you want to update.

4. Edit Server Settings:

   • Look for Incoming Server Settings and Outgoing Server Settings.

5. Update to SSL:

   • Under Incoming Server Settings:

     • Change the Security Type to SSL/TLS.

     • Update the Port to 993 (for IMAP) or 995 (for POP3).

     • Set the Incoming Mail Server Hostname to imap.whitebean.io (IMAP) / pop.whitebean.io (POP3)

   • Under Outgoing Server Settings:

     • Change the Security Type to SSL/TLS.

     • Update the Port to 465.

     • Set the Outgoing Mail Server Hostname to smtp.whitebean.io

6. Save Changes:

   • Tap Next or Save to apply the changes.

Outlook (Desktop App)

1. Open Outlook:

   • Launch the Outlook application on your computer.

2. Go to Account Settings:

   • Click on File in the top-left corner.

   • Select Account Settings > Account Settings.

3. Select Your Email Account:

   • Choose the email account you want to update and click Change.

4. Edit Server Settings:

   • In the Change Account window, click More Settings.

5. Update to SSL:

   • Go to the Advanced tab.

     • Under Incoming Server (IMAP/POP3):

       • Change the Use the following type of encrypted connection to SSL.

       • Update the Port to 993 (for IMAP) or 995 (for POP3).

       • Set the Incoming Mail Server Hostname to imap.whitebean.io (IMAP) / pop.whitebean.io (POP3)

     • Under Outgoing Server (SMTP):

       • Change the Use the following type of encrypted connection to SSL.

       • Update the Port to 465.

       • Set the Outgoing Mail Server Hostname to smtp.whitebean.io

6. Save Changes:

   • Click OK and then Next to test the settings.

   • Once confirmed, click Finish.